July 2025 has been an exceptionally dynamic month for ISO, with landmark publications and progress across artificial intelligence, compliance, human resources, sustainability, cybersecurity, and the sharing economy. The month’s outputs highlight ISO’s growing role in shaping governance, responsible technology, and future-ready management systems.
From beneficial AI systems and privacy frameworks to compliance competence, service excellence, and decarbonization, the July publications show ISO’s ambition to provide organizations with globally aligned, practical, and credible tools for navigating an increasingly interconnected and accountable world.
Newly published standards
ISO/IEC TR 21221:2025 – Beneficial AI systems
A vision-setting report that frames how AI can deliver societal and ethical benefits, guiding organizations to align AI innovation with positive human outcomes.
ISO/TS 19387:2025 – Service excellence — Maturity model
Introduces a practical framework for assessing and improving service excellence capabilities, enabling organizations to benchmark and evolve their customer experience maturity.
ISO/IEC 12792:2025 – Transparency taxonomy of AI systems
A foundational taxonomy for classifying AI transparency, supporting developers, regulators, and users in aligning expectations and risk management practices.
ISO 30414:2025 (2nd edition) – Human capital reporting and disclosure
An updated cornerstone for HR transparency, providing structured guidance for reporting on workforce data, governance, and organizational impact.
ISO/TR 56009:2025 – Innovation management — Example implementations
Offers case-based insights on how organizations can measure and manage innovation operations effectively.
ISO/IEC TS 27103:2025 – Cybersecurity framework guidance
Provides a map for using ISO/IEC standards to build robust cybersecurity frameworks aligned with organizational resilience strategies.
ISO 37303:2025 – Compliance management systems — Competence management
Supports organizations in developing compliance-related competencies to strengthen integrity and accountability.
ISO 37302:2025 – Compliance management systems — Effectiveness evaluation
Provides structured guidance for assessing compliance program effectiveness and continuous improvement.
ISO 37009:2025 – Conflict of interest in organizations
Guides organizations in identifying, preventing, and managing conflicts of interest to strengthen trust and governance.
ISO/IEC 42006:2025 – Requirements for AI certification bodies
Establishes requirements for organizations certifying AI management systems, reinforcing trust and accountability in AI governance.
ISO/TS 19390:2025 – Service excellence implementation
Supports organizations in applying ISO 23592 principles for consistent and high-quality service excellence programs.
ISO/IEC 27701:2025 (2nd edition) – Privacy information management systems
Updates requirements and guidance for PIMS, reinforcing GDPR alignment and global privacy governance.
ISO/IEC TR 20226:2025 – Environmental sustainability of AI systems
Explores environmental aspects of AI, helping organizations evaluate and reduce the ecological footprint of AI development and deployment.
Final Draft International Standards (FDIS): Editorials before publication
ISO/DTR 42504 – Provider verification in digital platforms
Illustrates verification approaches in the sharing economy, strengthening trust in digital platform ecosystems.
ISO/IEC FDIS 27404 – Cybersecurity labelling for consumer IoT
Provides a standardized framework for cybersecurity labelling of IoT devices, empowering consumer choice and safer ecosystems.
ISO/IEC/IEEE FDIS 23612 – Software & systems incident management
Sets structured practices for managing incidents in software and systems engineering, aligning resilience with operational excellence.
ISO/FDIS 29997 – Internships — Quality guidelines
Defines quality benchmarks for internship programs, ensuring fair, effective, and developmental opportunities for young professionals.
Draft International Standards (DIS): Nearing publication
ISO/DIS 50100 – Decarbonization requirements
A significant step in energy management, providing requirements and guidance for organizations to achieve measurable decarbonization.
ISO/DIS 21513 – Post-project and programme evaluation
Guides organizations in assessing long-term impact and value realization after project and program completion.
ISO/DIS 14021 (3rd edition) – Environmental claims
Updates self-declared environmental claims to improve credibility and guard against greenwashing.
ISO/IEC DIS 18045 (4th edition) – IT security evaluation methodology
Modernizes evaluation methods for IT security, strengthening trust in digital ecosystems.
ISO/IEC DIS 27090 – Cybersecurity for AI systems
Introduces structured guidance for addressing security threats specific to artificial intelligence.
ISO/UNDP DIS 53001 – SDG management systems
A landmark collaboration with UNDP, proposing a management systems framework to operationalize the UN Sustainable Development Goals.
ISO/DIS 9000 (5th edition) – Quality management fundamentals
Updates the backbone of ISO quality standards, ensuring fundamentals remain relevant in an era of digital transformation and global value chains.
ISO/DIS 14024 – Ecolabels
Updates ecolabeling guidance to strengthen consumer trust in sustainable products.
ISO/IEC DIS 17024 – Certification of persons
Requirements for certification bodies. Ensures fairness and consistency in professional certifications.
ISO/IEC DIS 15801-2 – Trustworthiness of stored information
Guidance for digital document trustworthiness. Important for legal, regulatory, and compliance-driven industries.
Committee Drafts (CD): Key Standards in Progress
ISO/CD 45001 (2nd edition) – OH&S management systems.
Strengthens safety in hybrid, climate-affected workplaces.
ISO/IEC CD 4213 – AI performance measurement
Provides a standard toolkit to measure AI quality and performance.
ISO/CD 37401 – Diversity management systems
Puts diversity on par with quality and safety in management standards.
ISO/CD 44001 (2nd edition) – Collaborative relationships
Helps organizations build structured, trust-based collaborations.
ISO/CD 30403 – HR metrics
Equips HR with reliable, comparable data for decision-making.
ISO/CD 27502 – Human-centred quality in development
Ensures technology and systems respect human needs and well-being.
ISO/CD 37304 – Compliance certification bodies
Raises confidence in compliance certification practices.
ISO/IEC CD TR 29837 – Information systems resilience
Prepares organizations for shocks and continuity challenges.
Working Drafts (WD): Early-stage developments
ISO/IEC WD 27560 – Consent record structures
Supports interoperable and auditable consent management.
ISO/WD 21520 – AI in project management
Prepares project leaders for AI-supported decision-making.
New work items (AWI, PWI, NP): New proposals to watch
ISO/IEC AWI TS 25570 – Reliability of AI systems
Ensures AI performs consistently in real-world use.
ISO/IEC AWI TS 25568 – Risks in generative AI
Timely guidance for organizations experimenting with generative AI.
ISO/IEC AWI 25870 – AI incident reporting
Creates transparency and learning across the AI ecosystem.
ISO/AWI 25819 – Circular value networks
Helps industries embed circular principles into supply networks.
ISO/AWI TR 32114-1 – AI-assisted e-commerce transactions
Tackles new trust issues in AI-driven commerce.
ISO/AWI TR 32113 – Customer experience in e-shops
Improves trust and usability in e-commerce ecosystems.
ISO/NP 22350 – Emergency management framework
Critical for resilience in climate and geopolitical disruptions.
Looking Ahead
July 2025 underlined ISO’s expanding role in setting standards that not only manage operational excellence but also drive responsibility in AI, sustainability, compliance, and human capital. The mix of mature publications and emerging proposals demonstrates a future where organizations are equipped with globally aligned tools to meet ethical, digital, and environmental challenges head-on.
At StandardsHero, we continue to turn evolving standards into actionable insights and leadership enablers. Stay connected as we translate global standards into practical tools for tomorrow’s high-performing organizations.