As e-commerce grows, ensuring secure and reliable transactions has become a priority for businesses of all sizes. That’s where a new standard comes in: ISO 32112:2025, Transaction assurance in E-commerce — Relevant factors of evaluation and selection of indicators.
If you measure, you know
This new standard offers practical guidance on identifying and implementing the right indicators to measure transaction assurance. From improving payment reliability to detecting potential fraud, it’s a tool designed to help businesses build customer trust and confidence.
Better customer experience
What’s excellent about ISO 32112 is its versatility—it’s just as valuable for small online shops as for large global platforms. By focusing on relevant factors like security, performance, and customer satisfaction, this standard helps you refine your processes and create a better experience for your customers.
Building on what already exists
ISO 32112:2025 isn’t about reinventing the wheel; it’s about giving you a clear framework to address the challenges of e-commerce in a practical and meaningful way. This standard is a great place to start if you want to strengthen your online operations and show your customers you care about their security.
It’s all about taking small steps to build a more reliable and trustworthy e-commerce environment—one transaction at a time.